Effective Date: May 26, 2025
Company: Lerony Co. Ltd
Brand: GeProcy
Location: Rwanda
Website: GeProcy Online Store

1. Introduction

At GeProcy, operated by Lerony Co. Ltd., we respect and value your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our e-commerce platform. We are committed to protecting your personal data in accordance with applicable laws in Rwanda and international best practices.

This policy applies to all personal data collected through our website, mobile services, and any other online platforms related to GeProcy.

By using our services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

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2. Information We Collect

We collect personal information that you voluntarily provide when you register on our website, place an order, subscribe to our newsletters, or contact us for support. The personal data we collect includes

  • Full Name
  • Phone Number
  • Email Address
  • Shipping/Delivery Address

We do not request or collect sensitive personal data such as government IDs, passport numbers, or payment card information directly on our servers. All payment information is securely handled by our third-party payment providers.

We also automatically collect certain data, such as

  • Device Information (type, operating system, browser)
  • IP Address
  • Date and time of visit
  • Pages you visit and actions you take

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3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To create and manage your user account.
  • To process your orders, handle deliveries, and communicate with you about your purchase.
  • To provide efficient customer support services.
  • To notify you of updates regarding your order, services, or company information.
  • To send marketing and promotional content (when consent is provided).
  • To analyze website usage, improve services, and optimize customer experience.
  • To comply with legal obligations and protect the rights and safety of our users and business.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless legally required otherwise.

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4. Sharing and Disclosure of Information

We respect the confidentiality of your information and commit to never selling or renting your personal data to third parties. However, we may share information in the following circumstances:

  • With Delivery Partners: To facilitate the delivery of your orders.
  • With Payment Service Providers: To process transactions securely.
  • With Marketing Services: To send newsletters or promotional messages if you have opted in.
  • With IT and Security Service Providers: To help us secure and manage our online platform.
  • With Government Authorities: If required to comply with a legal obligation or lawful government request.

Every partner and service provider we work with is required to protect your data in compliance with applicable laws and this Privacy Policy.

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5. Data Security

We implement a range of security measures to protect your personal data. These measures include:

  • SSL (Secure Socket Layer) encryption on our website.
  • Strong access controls on our servers.
  • Regular security audits and updates.
  • Secure third-party payment gateways for transactions.

Although we strive to protect your personal data, no method of electronic storage or internet transmission is completely secure. As such, we cannot guarantee absolute security, but we commit to taking reasonable and commercially acceptable means to protect your information.

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6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance your shopping experience.
  • Remember your preferences and login details.
  • Provide anonymous analytics data to improve site performance.
  • Customize content and advertisements based on your interests.

You can control the use of cookies through your browser settings, though disabling cookies may limit certain functionalities on our website.

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7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will delete the information promptly.

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8. Marketing and Communication

If you have consented, we may use your personal information to send you:

  • Product promotions and discounts.
  • News about new arrivals or services.
  • Transactional notifications (e.g., order updates).

You have the right to opt out of marketing communications at any time by following the unsubscribe link in the message or contacting our customer service directly.

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9. Your Rights

As a customer based in Rwanda, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of any inaccurate or outdated information.
  • Request deletion of your personal data under certain circumstances.
  • Withdraw your consent for marketing communications at any time.
  • File a complaint with appropriate Rwandan authorities if you believe your data rights have been violated.

To exercise any of these rights, please reach out to us using the contact details provided in Section 13 of this policy.

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10. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once data is no longer needed, it will be securely deleted or anonymized.

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11. Third-Party Services and Links

Our website may contain links to third-party websites and services. Please be aware that we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites or services you interact with.

Examples of third-party services we may use:

  • Payment processors (Mobile Money, banks)
  • Courier and delivery services
  • Marketing and email campaign tools

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12. International Data Transfers

As a locally focused e-commerce platform operating within Rwanda, GeProcy does not intentionally transfer customer personal data outside the country. All data is processed and stored within Rwanda or with service providers operating within data privacy-compliant environments.

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13. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our business practices, legal obligations, or technology. Any changes will be posted on this page with an updated effective date.

Your continued use of our services after such updates constitutes your acknowledgment and acceptance of the updated Privacy Policy.

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14. Contact Information

For any questions, concerns, complaints, or requests regarding this Privacy Policy, you may contact us via

GeProcy — operated by Lerony Co. Ltd
Phone: +250 792 054 846
Email: support@geprocy.com
Website: https://geprocy.store

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15. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Rwanda. Any disputes arising from the interpretation or implementation of this policy shall be settled by competent courts within Rwanda.

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Our Commitment

At GeProcy, we recognize the importance of personal privacy and strive to provide a safe and reliable e-commerce environment for all our customers. We pledge to handle your information with transparency, integrity, and care.

Thanks for visiting and choosing us!